Where do I go for care?

911

Life-threatening emergency

Chest pain, stroke signs (drooping face, weak arm, slurred speech), sudden trouble breathing, a serious injury, loss of consciousness. Any one of these is enough.

Call 911 right away. Don’t wait, and don’t drive yourself.

Urgent, but I can get there myself

A likely fracture, a cut that needs stitches, a high fever in a baby, severe pain.

Head to whichever ER near you is least busy.

Minor illness or a prescription

UTI, shingles, pink eye, or just a renewal: a pharmacist can often prescribe and treat it on the spot, no appointment needed.

Start with your pharmacy.
811 · 3

No family doctor, need to see someone

A non-urgent health problem, and no doctor or NP of your own: the GAP gets you an appointment, often within a matter of days.

Call 811, option 3, or use the online form.

I have a family doctor

Book directly online, with your doctor or someone else in their group (GMF), through Rendez-vous santé Québec.

Book on RVSQ.

Vaccine, screening or blood test

Vaccination, STI screening, a blood draw: all of it books online, through Clic Santé.

Book on Clic Santé.
811 · 2

Mental health

Feeling distressed, anxious, or having dark thoughts: Info-Social offers immediate psychosocial support, 24/7. In a suicidal crisis, call 1-866-APPELLE or visit suicide.ca.

Call 811, option 2.

I want a permanent family doctor

Register on the official waitlist, the GAMF. The wait runs months, sometimes years. In the meantime, the GAP is your way in.

Register with the GAMF.